Job Duties:
- Accommodate hotel and resort patrons by registering and assigning rooms to guests - Issuing room key cards - Keeping records of occupied rooms and guests' accounts - Making and confirming reservations - Providing hotel amenity, resort, and area information - Presenting statements to and collecting payments from departing guests - Other job duties under SOC-Code 43-4081 may be performed such as the following: - Arranging Guest Services: Organizing tours, securing transportation, or making restaurant reservations for guests to enhance their stay. -Handling Mail and Messages: Date-stamping, sorting, and distributing incoming mail and messages to guests promptly. -Managing Valuables: Depositing guests' valuables in the hotel's safes or safe-deposit boxes for secure storage. -Performing Bookkeeping Activities: Balancing accounts and conducting nightly audits to maintain accurate financial records.
Special Requirements:
3 months prior experience at hotel, resort, ski facility or private club. Basic language skills in English. No formal education required. Must be physically able to spend the majority of the workday on feet, in most cases the entire shift. Must be able to push, pull, and lift .Must be physically able to climb stairs numerous times through-out the shift. Must present a professional manner and have the ability to maintain their composure during pressure situations resulting from business levels and time constraints.