Job Duties:
Support the golf operations by providing strong, world-class customer service for our members and guests. Maintain a visible and approachable presence on the course by circulating among members, guests, or employees. Maintain communication with the Clubhouse in relation to players, the course or other factors that would affect smooth operation. Report on course conditions or hazards to maintenance and management teams. Patrol golf course premises throughout the shift and inform club leadership of unauthorized access or suspicious activity on course property. Warn people of rule infractions or violations, and call security, police, or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Assist in maintaining golf course conditions by promoting use of divot repair sand, ball marks and bunkers being raked. Routinely check clean cart staging area, empty trash cans, pick up range baskets, turn on and off range lights, close / lock gates. Overnight/Third Shift Additional Duties: Conducting regular foot, golf cart, and/or vehicle patrols of the clubhouse, golf course, parking areas, and all buildings/assets to detect and deter unauthorized activity, vandalism, theft, or suspicious behavior. Report any security breaches, suspicious activities, or trespassing or uninvited persons to the appropriate personnel (Club Security, Police, and/or Fire Department). Secure all golf carts, equipment, and facilities at the end of the day. Conduct early-morning or late-night inspections for irrigation issues, wildlife hazards, or damage to course property. Ensure the safety of the property, equipment, and any guests or staff present during these hours. Maintaining detailed and accurate logs and incident reports, documenting all security-related activities and observations during the shift. Ensure lighting, gates, and security systems are functioning properly.
Special Requirements:
At least 3 months of experience in a guest service role at a golf course, private club or hotel.Possession of a valid drivers license or international equivalent required. Must be able to operate trucks, golf carts, and lightly motorized equipment. Must be able toliftto 50 pounds. Ability to work independently with minimal supervision, particularly during overnight hours. Ability to work early mornings, evenings,nights,weekends, and holidays. Strong interpersonal and communication skills.