Job Duties:
As a Guest Room Attendant, the worker must thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting. They are also responsible for restocking and replacing used items within guest rooms. Communicating the clean status of each room upon completion is essential. The attendant must remove room service trays and tables, stock the supply cart to keep it neat and organized, and check all equipment before and after use to ensure it is in good working order. Responding efficiently and in a friendly manner to all hotel guests is required. Additionally, the attendant must ensure hotel lobbies are serviced throughout the week, floors in public areas and restrooms are cared for, and the Fitness Center, indoor and outdoor pool areas, and their restrooms are maintained. The outdoor pool and cabana areas should be cleaned, trash removed, and floors kept debris-free. All lobby corridors and staircases must be kept free of debris. Vacuuming and cleaning of all lobby lounges, guestrooms, and corridors are necessary. The worker must be flexible with shifts, including holidays and weekends, and keep the veranda clean and swept daily. After events, function rooms should be cleaned and set-up furniture cleared. The attendant must be comfortable working outdoors in extreme weather conditions when servicing the pool and cabana areas. Any other tasks assigned by management should also be completed.
Special Requirements:
Three (3) months of previous housekeeping experience is preferred. The worker must possess strong attention to detail and excellent customer service skills. They should be willing and able to stand for up to 8 hours, as well as bend, stretch, reach, and push up to 50 lbs. Flexibility to work a varied schedule, including nights, weekends, and holidays, is essential. Must have basic English skills.